Cancellations
In the event the captain deems the sailing conditions unsafe, such as thunderstorms, thick fog, significant rain, or high winds, we will make every effort to notify you before departure time at the number you have provided. If the weather is questionable, you may call 603-433-9505 to inquire. Please note that there will not be refunds for sails for hot/cold days.
Refund Policy
Public Sails:
In the event your sail is cancelled by the Gundalow Company, you will have the option of rescheduling for a later date or receiving a full refund.
If your sail is NOT cancelled by the Gundalow Company:
Like other event tickets, sail tickets are non-refundable. With reasonable notice (2+ weeks), we may be able to rebook your ticket to a later date at our discretion. Passengers who fail to arrive at the Gundalow Company’s dock prior to departure time will not receive a refund.
Private Charters:
Each charter may have different terms on their contract. Please refer to your specific contract or inquire about details. Generally, charters are non-refundable but with ample notice may be able to reschedule.
